What is the return policy?

Satisfaction Guarantee

Clinical posters are guaranteed to be shipped on time from our facility.

If properly used hardware fails to perform its intended purpose within 30 days, it may be returned for replacement.

Every effort is made to deliver work that exceeds expectations. Long-lasting quality materials are used. Laminated anatomy posters are offered. Please report shipment errors within 7 days. Site Terms and Conditions outlines acceptable policies for goods damaged during transit.

Custom orders are non-returnable. This includes, but is not limited to, printed banners, mounted signs, assembled banner stands, stretched canvas and special order items such as sign frames unless there is a defect in material workmanship.

In many cases, customers provide their own artwork for printing. As a courtesy, graphics are examined before printing and the customer has the option to repair the file(s) or pay to have it properly prepared by ClinicalPosters.com. The customer is responsible for proofreading and approving files before printing. ClinicalPosters.com assumes no responsibility for customer-approved typographical errors or improperly prepared customer-supplied files.

Report hardware defects within 30 days for an RMA#. ClinicalPosters.com nor any affiliate is responsible for incidental or consequential damages from improper hanging, storage or carrier delivery delays. Optional shipping insurance is recommended during transport to and from exhibition locations.